Note: For example, delete Battlefield 2042 folder and then change Battlefield 2042 OLD back to Battlefield 2042.Change the name of the copy-folder to the original folder name.Go back to the EA Desktop folder and delete the original game folder.Pause the download as soon as it starts.For example, rename it from Battlefield 2042 to Battlefield 2042 OLD.Then go to the Program Files (X86) folder.If you already have the game files installed, and you either reinstalled EA Desktop or moved your games to a new location, try renaming your game folder. If the issue persists, exit EA Desktop, wait for a few seconds, and then try again. Right-click on your game, and select Repair. Then, go back to Local, and open the Electronic Arts folder.Note: Don’t delete the folder, remove only the files.Remove all the files from the EADesktop folder.Go to C:\Users\YourUserAcc\AppData, and open the Local folder. ORIGIN DOWNLOAD STUCK WINDOWSPress the Windows Key and R again, and type %AppData%.Then delete all the files in this directory.Press the Windows Key and R, and type %ProgramData%\EA Desktop.Right-click on EADesktop.exe and EABackgroundService.exe, and select End Task.Clear EA Desktop cache from the AppData folder If the issue persists, clear the cache directly from the AppData folder. Clear EA Desktop cacheĬlear your EA Desktop app cache and check if this solution solves the problem.įor more information, see Clear cache to fix problems with your games. Sometimes, it may take up to one minute for EA Desktop to start downloading the game. Right-click on the EA Desktop shortcut.If EA Desktop got stuck while downloading a new game, make sure to run the app with admin privileges. Fix EA Desktop stuck on Preparing download Run EA Desktop as administrator The EA Desktop app may sometimes get stuck on “Preparing” when downloading new games or updating existing titles.
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